Debora Delgado is a consultant specializing in conflict management, customer experience, and service culture. She holds an undergraduate degree in Hotel Management and a Master’s degree in Negotiation and Conflict Resolution from Columbia University.

Francesca Antonone joins Peacecore to discuss her research at the intersection of technology, intellectual-property law, and conflict resolution. She explores her thesis surrounding The New York Times vs. OpenAI case and proposes a new dispute-resolution model to protect human labor and reduce copyright conflicts. In this conversation she examines three solutions for ethical AI development. Like so many emerging leaders working toward justice and cooperation, Francesca represents a future of peace and humanity that gives all of us real reason to be hopeful for the next generation.

Nadine Hack, lifelong social activist, peacemaker, and bridge-builder joins us to share her powerful insights on building relationships and cultivating genuine connection. In this conversation, she offers a preview of her upcoming book, The Power of Connectedness, with a foreword by Nobel Peace Prize Laureate Desmond Tutu, exploring how relationships, though often messy and complex, are the foundation of both personal and collective growth. Because true connection starts with openness and the courage to keep our hearts open, even when it’s hard.

In this episode, conflict resolution expert Amy Sereday shares what it means to be an ombuds: a confidential, impartial resource who helps people navigate workplace challenges. She discusses the key skills needed for the role, like empathetic listening and perspective-taking, and explains why intergenerational conflict and conflict avoidance are growing concerns in the workplace. She touches on the importance of self-awareness, setting boundaries, and promoting conflict resolution skills early in life.